Background

With the rise of hybrid and remote work, West Reading realized it needed to invest in high-quality, reliable audio visual equipment to support the future of modern borough meetings.

Dean Murray, West Reading Borough Manager, shared the realization that emerged during the pandemic, “We knew we needed to make upgrades for successful hybrid meetings. Our existing setup with a Pylon speaker and a camera connected to a laptop was inconsistent, especially with our unreliable Wi-Fi.”

Design Process

After a comprehensive site survey, we customized a design specific to the layout of the existing facility, ensuring optimal functionality for the intended use, and then presented it to West Reading.

Murray elaborated on their selection process, stating, “Three companies provided assessments, but Haverford Systems offered the most comprehensive plan at an unbeatable value. Collaborating with them has entirely reimagined how we conduct our meetings.”

Scope of Work

The upgrade involved the installation of two cutting-edge displays and two PTZOptics EPTZ cameras. These enhancements have injected unprecedented clarity into the borough’s meetings, making them more effective and lively. Our team also installed a dedicated PC that eliminated dependence on laptops and reduced the risk of technical issues.

On the audio front, the installation of a QSYS core nano and new Soundtube speakers drastically enriched the sound quality, contributing to an improved overall meeting experience.

Result

While the implemented upgrades enhanced the clarity, sound quality, and overall effectiveness of borough meetings, the result was a more accessible and engaging environment modernized for the future of government.

Reflecting on the transformation, Murray expressed, “Haverford Systems has facilitated our growth exponentially. They are a first-rate company that has delivered exceptional customer service.”