
What is AV as a Service?

Why AV as a Service Has Gained Favor
AV Solutions Are Now Essential/Mission Critical.
No one can argue these solutions are not essential use or in many cases mission critical, so their level of importance, within most organizations, is extremely high.
AV technology has replaced the phone system for internal and external collaboration and communication.
These solutions are the definition of essential, but they are also the definition of non-revenue generating. In its purest form of economics, we invest in revenue generating assets because there is a benefit to ownership and a return. Based on the non-recoverable cost of these solutions and the technological advancement, these solutions align much closer to a subscription service versus a capital investment.
Need to Protect & Support These Essential Technologies
Lastly, if we acknowledge that these technologies are either essential use or mission critical or both, it only makes sense that they are insured with a complete service plan for the desired term. In order to fulfill a true subscription service, it’s only appropriate and important to include ongoing support services in the offering.
How Haverford Systems Is Offering AV as a Service
Haverford Systems is partnering with TAMCO. Financial experts with over 26 years of experience helping customers with this type of procurement method. This collaboration provides an exclusive AV as a Service offering to our customers.
This AV as a Service offering will provide a way to address the myriad of non-recoverable costs and keep their working capital working. Everything will now be packaged, including: installation, the solution and multiyear support into one monthly payment over a subscription service term of 36 or 60 months.
Included in this AV as a Service offering is an answer to the rapid advancement in technology and the ability to manage the risk of obsolescence. This AV as a Service offering will include a Solution Replacement Guarantee. This allows you to migrate into new technology at any time during the service term, without a financial penalty.
On the support services, most contracts are inclusive of any break/fix situations that include labor cost and remove any additional service expense throughout the subscription term. The one area that is often left out in any Service Level Agreement (SLA) is Act of God coverage. Categorically, Act of God Coverage means protection against lightning strikes, tropical storms, hurricanes, earth quakes, tornadoes Etc. Under this specific AV as a Service offering with our collaboration with TAMCO addresses this. Customers will be protected from the unforeseen expense should an Act of God situation occur.